Whether you're a freelancer, growing agency, site owner, or cabal of developers building the next amazing thing, you can have the support and backup your team needs. SquareBit's Maintenance and Support packages are tailored to your needs.
We offer packages for Companies & Site Owners, and Freelancers, Developers & Agencies.
For Companies & Site Owners
We know the concerns and needs site owners have. You need to be able to efficiently run your business without worrying about long term support.
On demand, expert support at a fixed cost. Continual improvements with regular security and performance reviews keep your sites running at peak performance without the overheads of keeping a full team on staff. Don't worry about minor tweaks and changes with included dedicated development time.
Worried about custom or legacy systems? With our M&S packages we'll hold your hand and help make the right decisions for your business. We can add specialized support for systems that are past their sell-by dates, as well as transition assistance and migrations.
Plans start at just $550 / month
View the Owner Packages PDF →
If you've any questions, we'd love to talk, just email support@squarebit.co.uk.
What's included?
All packages include :
- Site Monitoring
- CMS Security Patches & Upgrades
- Priority Email Support
- Disaster Planning & Recovery
- Unlimited Small Changes
- Emergency Support & Critical Fixes
Have more requirements? Higher packages also include :
- Dedicated Developer time for larger changes
- Regular performance and security audits
- Phone & Video status calls
- Long term preparation, advice and planning
- Support for custom & legacy systems, including transition assistance
- ..and more
Full details of what's covered are in the Maintenance & Support pdf. If there's anything you need that's not covered, just get in touch, we can tailor plans to suit most needs.
For Freelancers, Developers and Agencies
Running a development business can be tough. Our software and support packages are here to help.
Take the bite out of site by site license costs, with the included unlimited licenses for all our products, and if you ever run into issues you'll have priority support and feature requests too.
We've got your back for bigger work too. With the included developer time you can put us to work on your trickiest problems. Never be fearful of the troublesome parts of a build again, if you run into trouble, we've got your back. We can build entirely custom solutions, or just help you implement and get you that last push.
Need a second set of eyes on technical specs and reviews? We're here for you to bounce questions, ideas and problems against. If we know the answer we'll help. If not, we'll find the solution together.
Developer packages aren't limited to a single client or project, so just use the time and extra resources for whatever you need in that specific period. On higher packages we'll even join you in direct client discussions as an extra resource.
Plans start at just $99 / month
View the Developer Packages PDF →
If you've any questions, we'd love to talk, just email support@squarebit.co.uk.
What's included?
All packages include :
- Unlimited usage for All our products
- Priority Support
- Priority feature requests
- Project & Processes Consultancy
- Technical Spec review
- Bonus access to all Craft-Work training materials
- Discounts for future training events
Need more? Our higher packages include
- Dedicated Developer time for custom development
- Emergency Support & Critical Fixes
- Third Party & Core Support
- Server & Systems setup and support
- Direct Implementation Aids
- Direct communication with end-clients
- On-Demand assistance with client projects
- Disaster planning & recovery
- Custom & Legacy support and transition assistance
Full details of what's covered are in the Maintenance & Support pdf. If there's anything you need that's not covered, just get in touch, we can tailor plans to suit most needs.
